On this page (6)
This page explains how to reach the BDT6 guide team, also written as BDT 6 in some places online. Write to support@bdt6bd.org and the team will read it and answer in English. This site is an independent information guide about the BDT6 platform, run by a small editorial team. It is not the operator, has no access to any player account, and cannot promise a reply time.
How to reach the BDT6 guide team
The BDT6 guide team answers by e-mail only, in English, with no fixed reply time. There is no phone line, no live chat on this site, and no official social media account to message instead. One channel exists: support@bdt6bd.org.
Include the exact page URL and a screenshot of what looks wrong. That makes any correction much easier to check and fix.
What we can help with
The guide team looks after the content on this site, not the platform itself. These are the kinds of messages worth sending.
- Point out a screen, step or setting that looks out of date.
- Flag a broken or outdated link on any page of the guide.
- Ask how a particular guide page was researched or written.
- Send a partnership, press or editorial enquiry for review.
What belongs to BDT6 support instead
Some questions need account access that this guide simply does not have. Those go through the operator's own channels, reached from inside your BDT6 account.
- Deposit or withdrawal delays, missing funds, or payment status checks.
- Bonus terms, wagering progress, or a cashback dispute on your balance.
- Identity verification (KYC with NID) and document upload issues.
- Login, OTP or locked-account trouble, covered in the login guide, genuine staff never ask for your password or OTP.
Sending a request that gets a quick answer
A clear message is easier to act on than a long one. Three things help the guide team understand what you need.
- Use your own address Write from the e-mail you actually check, so a reply can reach you without delay.
- Name the page and problem Say which page, what looks wrong, or what you are asking about, in a sentence or two.
- Attach a safe screenshot Show the screen in question, but never attach passwords, OTPs, ID photos or payment details.
What happens to your message
Messages sent to support@bdt6bd.org are used only to answer your question or fix the page you mention. They are kept only as long as needed to deal with the request, then removed, and are never shared with BDT6 or any other operator. For more on how this site handles information, see the privacy policy.
Contact FAQ
What should you never put in an e-mail to the guide team?
Never send a password, an OTP code, a photo of your NID, or any card or wallet detail. The guide team cannot act on these and has no account access, so there is no reason to share them. For example, if a player in Uttara in Dhaka wants to report a wrong screenshot, a plain screen capture of the page is enough, no personal documents needed.
Is it fine to attach a screenshot?
Yes, a screenshot of the page or screen you are asking about is the most useful thing you can send. Crop out any balance, phone number or document before attaching it, and describe in a line what the image shows.
Can you send a partnership or press enquiry here?
Yes, that kind of message fits this address. Include who you represent, what you are proposing, and a way to reach you back.
What if a ৳800 deposit or withdrawal has not gone through?
That is a job for BDT6's own support, not this guide. For example, if a deposit of ৳800 made before an Asia Cup group match has not shown up in the balance, the live chat inside the BDT6 account, reached after logging in, is the right place to raise it, since only the operator can see that transaction.